I think that most of us agreed that the world needs more, not less kindness. A kind act, however small can (and does) make an incredible difference.
Years ago (over his loudly voiced protests) I called an ambulance for my partner.
They came promptly, and transferred him to hospital - where he remained for the next month.
I was grateful that they did their job promptly and efficiently. However, it was an act of kindness by one of the paramedics which moved me to tears.
Himself was operated on that night. A long operation (over five hours). When I went to visit him the next morning he told me that one of the paramedics who brought him in the day before had looked in to see him in the early hours of the morning 'just to see how he was'.
I know that the paramedic's job took him to the hospital on a regular basis. Just the same I thought (and still think) that it was an incredibly caring act to chase up where in the hospital he was and to come and see him. I wrote to the Ambulance Service to thank them - and got a thank you letter from them.
What unexpected kind acts have you received which have warmed your heart?