Wet and Aggressive Corella challenges Magpie

Wet and Aggressive Corella challenges Magpie

Monday, 4 January 2016

Irritated and grumpy

In October we had our evaporative cooler replaced.  MS loves the heat so I loathe it.  The evaporative cooler made a HUGE difference and worked like a charm.  Until it didn't.  It is now having all sorts of hissy fits and refusing to operate, scrolling a message which says a service is well overdue!!!!

So this morning I picked up the phone to contact the company which installed it.  And the phone (landline) was dead.  Sigh.  So I rang the company on my mobile.  They will be on holidays until next Monday.  Bigger sigh.

And then I started the torturous process of reporting the landline fault.  The woman I finally reached described herself at regular intervals as my friend.  And promised to get onto the issue as a priority.  Interspersed with asking me about my Christmas, New Year, the weather, my health, my loved ones...  She didn't ask about the cats, but probably would have got to it given time...

I gather it will be referred to a technician and probably fixed by the end of the week.  And am I wrong to be irritated? I didn't want a new friend.  I just want the phone fixed. I use the mobile if I have to, but its smaller buttons are not kind to my shaky hands and dodgy fine motor skills.

I am waiting for the third thing now too... 

147 comments:

  1. Oh golly, no you aren't wrong! Just had the same thing myself. Got all new phones and switched to wireless 8 months ago. For second time the phones went dead. Tech support for days and a new Sim card and then they said new box. Before box arrived, the phone started working again just like they quit! GRRRRRRRRRRRR

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    1. Bookie: Grrrr indeed. And one of my other mantras, Hiss and Spit.

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  2. They come in three's it seems and gosh darn all these appliances that fail so often. Now I look for the simplest oldest types of things possible, fewer parts, cheaper simpler repairs. She was trying to be friendly to cover their lack of real service, is all. At least when the furnace broke, they were not friendly, rude even, didn't even call me to let me know they had not ordered the part and it would be days. Now that's up front. I'll never use them again. No fake friendliness at least.

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    1. Strayer: It got right up my nose. And she wasn't even efficient. She told me when they guaranteed to have it fixed and when she finally let me ring off I got a text message with a different date.

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  3. When we moved away from Colorado eight years ago, we stopped having a landline. Haven't missed it one bit. I hear you about wanting someone to actually HELP you, not commiserate with you! You have every right to be grumpy. :-)

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    1. DJan: I just wanted (and failed to get) efficiency. Courtesy would also have gone down well. Smarminess made me feel unwell. And distrusting.

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  4. No, you are not wrong. Heat is a bitch but especially so to those with M.S. Can you beg/borrow/steal a portable air conditioner? I would send you mine if I could!

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    1. Birdie: Thank you so much. GOOD LUCK TOMORROW.
      I am not certain whether I can get a portable cooler, but will certainly try. We are having a few cooler days at the moment (but not cool enough) but who knows how long it will take when the company does come back to work.

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  5. some days are just full of frustrations aren't they?

    then there are the days when everything is perfect and lovely (in a galaxy far far away)

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    1. kylie: Mostly my life (while not perfect) is fine. Todays aggravations are rare, but did my head in just the same.

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  6. It seems that the more tech we get, the further away from a human voice we are. Hope you get everything fixed soon. I always look for the 'third' thing to happen, too.

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    1. D.G. Hudson: So far, so good. I will be keeping my fingers tightly crossed though.

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  7. I hope you are the exception to 'comes in three' rule. I don't know much about evaporative cooling. Does it have big filter pads or similar?

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    1. Andrew: It does have filter pads which are dampened and then the air which blows through them is fanned through the house. It seems to be a problem with the fan. After two months it should be fine. But isn't.

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  8. A temporary replacement until the real thing comes along might be a small window fan placed in front of (not behind) a shallow basin of cool water. It used to work pretty well back in my younger days in Texas.

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    1. rhymeswithplague: Thank you. There are no fans in the house at the moment, but I will see what I can do. If necessary I will just have even more showers and simply not dry myself.

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  9. an evaporative cooler should work for eons with little trouble, some new fangled one must have parts or electronics installed to make it more complicated and need servicing; Hope all is straightened out soon. if all else fails fans and cool washcloths or cold baths or showers are the last resort. if the cell phone goes out it is good to have a land line in case of emergencies and visa versa.

    something must be in the wind because our wireless modem went out on new years and then company informed us our modem wasn't covered any longer but we could rent one, (even though they provided one initially) or we could get our own, bought our own and several hours later figured out how to install the programming to go with it, now my eyes have floaters and flashing lights and I am hoping nothing major is wrong, ugh what a start we are having to the new year.

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    1. Linda Starr: Service seems to be a thing of the past. Grump, grump, grump.

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    2. yeah and it all cost more and more money to the little guy and the big companies get richer, grump, grump, grump is right

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  10. I think you know my reaction...It may not help, but I'll send whatever irritation I can through Telstra's bloody ether. Actually....bloody will be an accurate a nd appropriate adjective if my woo-woo works.

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    1. dinahmow: I hope your woo-woo does work. And I am sending itching powder along with it to dust their wounds...

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  11. Oh dear ... I hope they were recording that phone call for training purposes .. I would have been so annoyed. You are probably far too polite. I hope you find some relief from the heat. It is a hot one here today too.

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    1. carol: Today is at least cooler (albeit humid). I doubt it will stay that way until they return next week and I can cajole a time to come and see what the problem is though. And I was non-commital rather than polite to the slimy woman.

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  12. I empathize having just gone through something similar with my air conditioning. I do hope things get resolved quickly and that the remainder of your year is peaceful.

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    1. e: I hope your air conditioning is now fixed. And thank you.

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  13. Oh dear EC - don't even think about the third possibilty. You'll get all hot and bothered doing so :)
    Our whole of house 'swampy' as they call the evaporative coolers down here was pushing it a bit on one of our really hot days before Christmas which did not please me at all. I had visions of tradesmen not being available, so after turning it off and resorting to the freezer type still in the lounge room wall I was Happy as Larry on the next day when it behaved itself. Each year we say we'll remove the refridgerator type one and never do so, it's been there since the 1970s and there is going to be a time when it just won't go. Let's hope that time doesn't come soon.
    Happy New Year to you and the family

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    1. Cathy: I do love the cooler - when it is working. At the moment the icon to call a technician is still flashing. Fingers crossed it is an easy fix -and a Happy New Year to you and yours.

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  14. They say fire was the gift of the gods but I declare A/C was. When I was growing up we did not have it and what I remember most about summers (other than changing everything in the house so it would stay cooler) was being hot all the bloomin time. Since I live in a high humidity hot zone we slept on dampish sheets, ate in a steaming kitchen and breathed humid air.
    A/C made summer living bearable.

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    1. Anne in the kitchen: It is MUCH easier to get warm than it is to get cool. I loathe and detest the sweaty season. It makes my psycho bitch from hell emerge. And bite.

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  15. Oh, I feel for you ... you've gotten some good suggestions for emergency cooling here but all of that takes energy I expect you don't have either ...

    I don't much like over-solicitous under-helpful service people either. And let's hope the third thing stays far, far away. Good luck getting it all sorted out, and take care of yourself in the heat.

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    1. jenny_o: Thank you. Emergency cooling options will probably mean buying a fan. Sigh. And I am still infuriated when I think of 'my friend'. I didn't ask for a friend. And didn't get what I did ask for.

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  16. Oh no, EC! Not at this time!
    I'm sorry to read this.
    Touch wood and ask the Universe... "no more incidents please".

    Can you contact a household appliance hire agency to see if you can hire a portable air-con? Keep the receipts and see if your air-con company can/will reimburse you when they get back.
    I know, fat chance, but worth a go.

    As for landline faults, the bloody things happen all the time here. I don't even respond to the inane patter, just stay silent until something relevant is asked.

    Very frustrating. And at the worst time possible.
    So sorry.
    Keep us posted.
    xx

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    1. Vicki: The pushy tart kept demanding answers. So got very non-commital ones and being redirected back to the issue at hand. I think I was on the phone with her for about half an hour, and for a change, relished it when she put me on hold to actually do something.

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  17. Not at all wrong to be irritated, but your niceness to your new friend has got you speedy service if in fact your landline is fixed by the end of the week. the things I might have said to her would see me getting any repairs sometime before the end of the century. Maybe. I hope you get your cooler fixed toot sweet! heat is an ugly thing to bear if you can possibly avoid it. I'm going to have to get my aircon serviced at the end of this summer, they recommend every two years and this is it third summer. There is a service place just down the road, but they stuffed up fixing (not) my dryer so they're not getting their mitts on my aircon! I'll go back to the supplier.

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    1. River: I wasn't nice to her. I just wasn't (very) rude to her. And I am not holding my breath for the phone to be fixed either. It is the cooler which is the bigger issue. Hopefully they won't have to get parts and can fix it easily.

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  18. maddening! I hope you are a cool kitty with a hot landline very soon. those who mostly feel well do not begin to know...well..YOU know. Love,

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    1. Cloudia: Thank you. Fingers, toes and eyes crossed.

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  19. there are rare occasions when some stranger flirts with me during a necessary call. I know they are just greasing the wheels but i do love it

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    1. kylie: Skilfully done that is a very different matter. Who wouldn't love it. 'My friend' was heavy handed and not believable. And incompetent which didn't help.

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  20. Well what a pain. Never use ours, use mobile. When the NBN comes this year I have an idea we will do away with the house phone.
    Good luck then with getting it fixed.

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    1. Margaret-whiteangel: Until they make mobiles with keys big enough for my shaky hands I prefer to use the landline.

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  21. Oh, I hear you about the over-friendly lady. It's nothing wrong with being nice, but don't try to be a friend, just repport my errand and refer me to a technician. So I think it's understandable if you're in a "hiss and spit" mood.

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    1. CrimsonAnna: Yes. I don't need a friend, I need a technician. Who might arrive towards the end of the week where the phone is concerned, and hopefully early next week for the cooler.

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  22. I would've been irritable and grumpy, too!

    Actually...I am irritable and grumpy!

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    1. Lee: Sometimes it feels like the only rational way to be. In an 'upbeat and positive way' of course.

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  23. I'm with you on the fake friendliness. Just hate it when the checkout operator asks me how my day has been or what I'm planning to do with my evening. A) It's none of their business B) I know they don't really care, but do it because some dumb boss has insisted on it. They spend so much time being 'friendly' and don't concentrate on the job at hand. I hope your cooler gets fixed ASAP by someone who knows what they are doing.

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    1. lynners: Yes. And the people who use your name in every sentence. I really, really hope the cooler is fixed next Monday. It should well as is said and done be under warranty. Earlier would be better but I will settle (reluctantly) for Monday.

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  24. If it doesn't rain it pours. Hope those problems get fixed fast. I don't do well in heat either and we had so many problems with our land line that we eventually got rid of it. When it poured or their was a thunderstorm the line would crackle like a roaring fire. Couldn't see wasting good money for a shoddy service, especially as they could never fix the problem.

    I am back from vacation. Thanks for visiting when I was gone. My first journal post is http://anenglishgirlrambles2016.blogspot.com/2016/01/first-day-of-vacation-washington-dulles.html

    Happy New Year!

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    1. DeniseinVA: I hope your holiday was marvellous. Here, where we need the rain (real as opposed to metaphorical) it never pours. Just promises. And fails to deliver. Like far too many service organisations.

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  25. I am so sorry about all this aggravation. I know you wilt in heat. We are trying to live without a landline though where we live, we get poor cell reception. But with elections coming up, we would have gotten non-stop political ads on the landline. Hope this tsouris is resolved soon.

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    1. Sue in Italia/In the Land of Cancer: Thank you. It isn't so much I wilt in the heat (though I do) but that it aggravates all my MS symptoms and produces a few more to add to the mix. Mobiles have their place (everywhere it seems) but they are not easy for my ability/disabilities.

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  26. Grrr!!!!! This hit home. Last February, during the coldest days of the winter, our building's electricity went down. Con Ed said we weren't a priority (as manholes were exploding) and they would be here as soon as they could....which turned out to be three days later. During that time I lost my beloved 22 year old kitty. Everyone denies, but I believe in my heart it was the extreme cold that got to her.
    Mary

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    1. mxtodis123 ~ Mary: Extreme cold can't have helped your elderly cat at all. I am so sorry. They leave a huge hole behind when they leave.

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  27. Replies
    1. Author R. Mac Wheeler: Definitely sigh. With a few snarls.

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  28. Friendly sales reps are one thing but OVER-friendly ones drive me nuts. I try to get in a check out lane at the grocery behind a person with few items not knowing the clerk is going to question them about their entire life and then share their own. Yikes!!

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    1. Grannie Annie: I really, really didn't need the over-friendliness. And didn't believe it either. Just do your job woman. Please.

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  29. That is just so wrong. Hiss and spit! And a chatty new "friend" is adding insult to your irritation. It seems like new things don't work for long anymore. I hope you get it all fixed SOON!

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    1. River Fairchild: SOON would be very good. The phone issue, while aggravating, is less important. The cooler is a whole different matter. And a solution to that one is at least a week away.

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  30. My Goodness! I would feel like better personal boundaries but who am I to judge. I was not there nor do I know the rep. I do hope all is fixed and it is perfectly ok to be grumpy.

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    1. Ginger Dawn Harman: Welcome and thank you. It is just as well it is ok to be grumpy - because I can't be anything else at the moment.

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  31. I think it's going to be one of those weeks that you just want to forget. To be hot AND incommunicado at the same time really tries the patience of a saint!

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  32. Yes, very irritating. Especially so when they want to have that friendly communication via what sounds like a script! So losing the landline didn't knock out your internet connection too? That's fortunate.

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    1. Craig: The fact that I still have internet access suggests that the fault is at or after the line splitter. I think. I am grateful not to have lost everything though as we did about this time two years ago. With similar 'service'.

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  33. Dear EC
    While we're in irritated and grumpy mode, can I add in a moan too? Is it just me, or shouldn't I mind when people I don't know (usually on the phone) ask to call me by my first name? I do mind (a lot)and have to correct them! They aren't my friends, so let's keep the relationship formal, please.
    I hope your week improves...
    Best wishes
    Ellie

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    1. Ellie Foster: Moan heard, moan shared. Though this woman would insist that she IS my friend.

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  34. Yikes. Sounds like a huge irritant. I hope the rest of the week has plenty of positives to offset the negatives.

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    1. Sandra Cox: I hope so too. And I hope that the cooler is fixed very, very early next week.

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  35. Oh no EC - that is so frustrating ... what did we do when we didn't have mobile phones. I sincerely hope it's fixed quickly for you ... I don't like to waste time either ... take care and with thoughts ... cheers Hilary

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    1. Hilary Melton-Butcher: Thank you. In the scale of things, both are minor problems (though the cooler isn't minor to me). Irritating though.

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  36. I now know that we are the same person. Hmmm, are you one of my multiple personalities that has gotten away from me? I too, would expect a third thing and would be pissy to my new friend.

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    1. Sonya Ann: Not pissy enough to my new friend. She finished the call lying to me. Which I didn't discover till I got a text message just after the call.

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    2. So how do we find your new friend? LOL

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    3. Sonya Ann: I am pretty certain she lives in India. And works (and is probably grateful to do so) in a call centre.

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  37. Strangers pretending to be friends. Icky.

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    1. Delores: Very icky. And I can't see that it is good business practice either.

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  38. I can relate. When one thing breaks I expect the next two. And it is irritating to speak to a false friend. Hope the third is a very small, insignificant thing that breaks.

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    1. Myrna R.: So far the third thing hasn't materialised. For which I am grateful.

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  39. I'm sorry. One irritation piled onto another. If that's how the woman makes friends, she should probably rethink her strategy.

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    1. Rawknrobyn: Or choose less bad-tempered people to practice on.

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  40. Bummer! Don't you love it when they get all chatty on you?

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    1. Alex J. Cavanaugh: Oh yes. I love it like an unscheduled dentist visit. Or a pap smear.

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  41. I'm so sorry you're having to deal with this. I hope a resolution presents itself soon.

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    1. Claire: It will. Soon(ish). And thank you.

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  42. If it's too hot you might as well just kill me. I cannot function when it's hot. I too need a plumber, a appliance repairman and an electrician at the new city house. That and my truck battery is dead and I have to go haul hay from the store to the farm and take a sick cat to the vet. It is Monday.

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    1. donna baker: Give me cold weather every time.
      Good luck with your busy Monday. I hope it all falls into place for you. And that the cat is ok.

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  43. You never know who your friends are, do you? Maybe your new friend at the phone company assumes everyone is their friend until they do something to show otherwise. Kind of like being innocent until proven guilty. On the other hand it is a bit strange.

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    1. Jono: I found it very strange. I like to think that my friends and I have a bit more in common that sharing a bit of airspace.

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  44. Terrible times to have, you must be brave EC.

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    1. Bob Bushell: Brave doesn't come naturally to my grumpy self. I will try.

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  45. Happy New Year to you! It is annoying when you need something fixed and it takes longer than expected. We hardly use our regular phone but when it doesn't work then we don't get our Internet so it is of vital importance to us.

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    1. Rasma Raisters: I am a bit surprised (and grateful) to still have internet access. A very happy New Year to you too.

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  46. Replies
    1. Martin Kloess: At least one of us enjoyed it...

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  47. Its true what Dr McCoy says in Star Trek IV to Mr Spock - I guess nobody is perfect, try as we might its so easy to stuff up socially.

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    1. Spacerguy: No-one is perfect indeed. Mind you, faking friendship is a long, long way from perfection in my book.

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  48. The time I waste on service people calls. ugh. Something that irritates me is when young people call me honey. Whaaaat?

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    1. T.Powell Coltrin: Or love. Hiss and spit.

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  49. Hey EC.... well you know you do have plenty of friends on here who *would* help if we could:)

    Hopefully, the phone and the cooler thing will be fixed sooner than later.

    This may sound like a silly thing, but next time you're passing your cellphone provider's store.. ask them if they have large dial pad phones... I know I've seen them around.. may help next time there's an emergency...

    "Break a Leg"

    ((EC))

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    1. Mark Koopmans: Are you suggesting a broken leg for my third thing? I hope not. I really, really hope not. LOL. And yes, I will investigage the ginormous buttons thing. With a screen to match. Sometime.

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    2. My ex recently bought a mobile with large buttons, still insisting he doesn't need glasses. It isn't anything fancy, a cheap Alcatel I think. $39 or thereabouts. But it makes and takes calls.

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    3. River: Sadly the phone I have at the moment is one that the skinny one bought for me. And spent rather a lot on...

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  50. Your ending about "the third thing" make me laugh-I worry about things coming in threes as well! On that note maybe your repairs will come in threes? Three minutes or some such! Hope all is resolved quickly :)

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    1. HBF: Three minutes would be bliss. Mind you, if so they are running late. Very late.

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  51. Hee hee Sue. Your story had a touch of fantasy to it. Do people still use landlines? Perhaps that's why they didn't have a clue! Many years since we've had one. And I didn't know Canberra got hot enough to need a cooler?? Obviously I'm wrong. Meanwhile, baking here in Queensland, but the air con is always rattling on. A little touch of welcome rain has cooled the melting pavements.

    Here's to a happy 2016! It sounded a bit like a Third World Country at the beginning. When did Australia get to be so inefficient? That's right. It's the Christmas break! It's so quiet here in Brisbane you could hear a bird breathing...:-)

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    1. Denise Covey: Yup, I use a landline. The buttons are kinder to my shaking hands and often dubious eyesight. Call me a dinosaur, but it suits me. And Canberra does get hot. Very hot sometimes. Says the woman whose sweet spot is about 14C.
      Here's to an improved 2016. For us all.

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  52. I hope there isn't or wasn't a third thing! So sorry to hear about the troubles and the difficulty getting everything taken care of in a timely manner. I hope the phone is fixed soon so you can check that off your list!
    ~Jess

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    1. DMS ~ Jess: The phone will (probably) be fixed before the cooler, but it is the cooler I am hanging out for. It will all come out in the wash though.

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  53. Like you, I tend to expect more bad news when other things go array. I hope the rest of your day improved and by some miracle, your landline gets fixed sooner than later.

    Take a deep breath and go out and count your beautiful birds. That might help.

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    1. Starting Over, Accepting Changes - Maybe: The birds do help. Lots. And this morning there were nearly thirty corellas mobbing the feeder.

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  54. Well, shit. It does seem to happen in batches, doesn't it? I'll send you some funny stuff...

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    1. Riot Kitty: Funny stuff more than welcome.

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  55. We just had our three before the new year....grrrrr! A couple things had to be continually dealt with and multiple phone calls, equipment mistakes...so yes you have a right to be irritated altho it was nice she was nice....but you know now why the queue to wait is so long.

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    1. Donna@LivingFromHappiness: Sadly, I didn't believe in her niceness. And would prefer efficiency. I hope your three are now running smoothly.

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  56. Good morning. Has the land line been fixed?

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    1. Sandra Cox: Nope. I have heard nothing. Wednesday here. If I believe my friend it should have been fixed yesterday. If I believe the text I received after the call it should be fixed by 8pm tomorrow night. Not holding my breath.

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  57. OY! Those two things are bad enough. Let's hope there's no number three. And that those two are fixed really fast.

    Happy New Year!

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    1. Susan: Neither of them are fixed, but there hasn't (touch wood) been a third. And a very happy New Year to you too.

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  58. Ugh I feel you! My heater works when it wants to... I can't seem to override the system

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    1. Tammy Theriault: Beaten by inanimate objects. Soundly beaten at that...

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  59. Replies
    1. Sandra Cox: Hey back to you. And congratulations again on your inclusion in the ISWG Anthology.

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    2. Thanks, EC. How goes your day?

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    3. Sandra Cox. Slowly. I am trying to gear myself up for some action and failing. I will get there. Eventually.

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  60. Argh, what a start into the new year. I hope that your phone will be fixed when you read this and you'll also get some cool in the heat. That would bother me more than the phone.

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    1. Carola Bartz: No phone, no cooler. And the cooler is a MUCH bigger issue.

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  61. EC, I do hope things are improving for you. We've had many very, very wet days (school hols so kids trapped inside) and it's been quite cool, between 17-20C. So not too bad. I want the rain to stop now but the temp can stay down please... Fingers crossed for you...

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    1. Carol: We have had a couple of damp days, and it has been cooler. For which I am very, very grateful. The heat is expected to ramp up again over the next couple though. Today (finally) the phone at least is fixed. I really, really hope they can get to the cooler quickly when they come back to work next week. (Give us this day our daily whinge, but the heat really does make life difficult for me.)

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  62. (It's not my fault I'm a guest posting addict :)

    I swear it was the timing of the release of REVIVAL, then Christmas, and now it's the new year:)

    Original posts and Wednesday words (we can do it on your blog - then I can guest post!!!!) coming soon!!

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    1. Mark Koopmans: I have thoroughly enjoyed your guest posts. And look forward to the Words you provide us on a Wednesday several months away.

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  63. Oh my - I had hoped this would be fixed by now. Maybe you could move to a hotel until it's fixed and let the skinny one stay in his beloved heat. :) I'm with ya, sister - I don't like the heat either.

    Glad to see the phone is working!

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    Replies
    1. Lynn: The company which installed the cooler is still on holidays. How I wish it had been the other way around. The phone is MUCH less important.

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  64. I;m sorry. You absolutely have every right to feel that way. Most of 2015 we had a lot of landline issues while our county road was being widened (and friends and family asking why do you still have a landline) because I want it! End of discussion. Finally now, no more overhead wires and properly (so far) installed underground wires and our landline lives again! I'm wishing you much luck for a healthy landline quick!

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    1. Karen S.: The landline is fixed. The cooler is not. Yet.

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  65. I hope the weather stays cool while you wait for your cooler to be fixed. I've just caught up with all your posts that I missed while I was in intermittent-connection-land. Your fruit salad especially caught my eye and my imagination, what a feast for the eyes and the tummy.

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    1. Kim: My fruit salad was bliss. And today I bought some more fruit for a mini-version of the Christmas extravaganza.
      Sadly the temperatures are climbing again. They are predicting 36 by Wednesday. I really, really hope that when the installers return from holiday they can get onto it. Quickly.

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  66. Urk - how irritating! Our landline is broken - seems as if someone dug up the cable and never fixed it before we moved in... and now the telephone company wants us to pay for it!

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    1. ladyfi: I am so sorry. And of course the telephone company wants you to pay for it. Anyone rather than them. I hope you can resist the pressure.

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  67. Oh dear I hope it is fixed by now, I know you need the bigger phone, dexterity etc ....of course the heat will make you melt so I hope it gets fixed soon too

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    1. Kim @ Stuff could...: The phone is fixed. The cooler is not. Another two days before I can even contact them. It should be under warranty and I have my fingers and toes crossed they will get on to it quickly. Thank you. I know you understand.

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  68. Oh no yes that is irritating, and I understand your desire not to have a friend but have the thing fixed. I hope it is now!

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    1. LL Cool Joe: One fixed. One not. The important one (the cooler) is still unwell.

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  69. She was trying to sweet-talk you, was she?

    I know how you feel about not having a working land-line! I'd be super-irritated. I was, when I moved and had to literally BEG the telephone co. to move my line.

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  70. Hope it's all fixed now! Nothing worse...

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    1. Pamela Andrews: It is. Just as well or I would be murderous. How is the opera world treating you? Really, really well I hope.

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